Shipping policy

Free Shipping

Shipping is free in Quebec on orders of $150 and more before taxes, except for some regions, as mentioned below on this page.

QUEBEC

Orders of $149.99 and less get a $10 flat shipping rate, plus taxes. Orders of $150 and more qualify for free shipping, except for the below-mentioned postal codes.


ONTARIO, ALBERTA, BC, MANITOBA, NB, NS and SASKATCHEWAN

Shipping rate is flat, at $10 plus taxes, except for the below-mentioned postal codes.


NUNAVUT, P.E.I., N-W-T and N.F.L.D

The standard shipping rate is $20 plus taxes. Once you reach checkout, prepayment will be processed. If the shipping rate is higher than the standard rate when delivering your package, we will contact you to inform you of any additional costs.


Canada Only

We currently only deliver to residents of Canada.


Remote Areas

Remote areas (Yukon, Northwest Territories, Newfoundland, Prince Edward Island, or locations with postal codes listed below) do not qualify for free delivery nor a flat shipping rate.

An estimated price will be displayed at checkout. Our team will contact you to provide the exact delivery rate and to complete your transaction. We reserve the right to decline delivery on any order. In such case, your order will be cancelled and refunded in full using the original payment method.

POSTAL CODES NOT ELIGIBLE FOR FLAT RATE OR FREE SHIPPING:

A0K 1N0

TN

A0K 5V0

TN

A0P 1A0

TN

A0P 1G0

TN

A0P 1J0

TN

A0P 1L0

TN

A0P 1N0

TN

A0P 1P0

TN

G0G 1G0

QC

G0G 1M0

QC

G0G 1N0

QC

G0G 1S0

QC

G0G 1T0

QC

G0G 2C0

QC

G0G 2R0

QC

G0G 2W0

QC

G0G 2Y0

QC

J0M 1A0

QC

J0M 1C0

QC

J0M 1G0

QC

J0M 1H0

QC

J0M 1J0

QC

J0M 1K0

QC

J0M 1M0

QC

J0M 1N0

QC

J0M 1P0

QC

J0M 1S0

QC

J0M 1T0

QC

J0M 1V0

QC

J0M 1X0

QC

J0M 1Y0

QC

P0L 1A0

ON

P0L 1H0

ON

P0L 1S0

ON

P0L 2H0

ON

P0T 1L0

ON

P0T 1Z0

ON

P0T 2L0

ON

P0T 3A0

ON

P0T 3B0

ON

P0V 1B0

ON

P0V 1E0

ON

P0V 1G0

ON

P0V 1J0

ON

P0V 1N0

ON

P0V 1V0

ON

P0V 1W0

ON

P0V 1Y0

ON

P0V 1Z0

ON

P0V 2G0

ON

P0V 2L0

ON

P0V 2P0

ON

P0V 2Y0

ON

P0V 2Z0

ON

P0V 3B0

ON

P0V 3E0

ON

P0V 3G0

ON

R0B 0A0

MB

R0B 0B0

MB

R0B 0M0

MB

R0B 0N0

MB

R0B 0P0

MB

R0B 0T0

MB

R0B 0V0

MB

R0B 0Z0

MB

R0B 0Z0

MB

R0B 1C0

MB

R0B 1G0

MB

R0B 1H0

MB

R0B 1J0

MB

R0B 1K0

MB

R0B 1N0

MB

R0B 1Z0

MB

R0B 2B0

MB

R0B 2C0

MB

R0B 2E0

MB

R0B 2G0

MB

R0B 2H0

MB

R0C 0J0

MB

S0J 0H0

SK

S0J 0W0

SK

S0J 2R0

SK

S0J 2W0

SK

S0J 3C0

SK

T0H 1R0

AB

T0P 1B0

AB

V0J 3B0

CB

V0J 3N0

CB

V0N 1M0

CB

V0N 2B0

CB

V0N 3H0

CB

V0N 3S0

CB

V0P 1B0

CB

V0P 1J0

CB

V0P 1L0

CB

V0P 1P0

CB

V0P 1S0

CB

V0P 1V0

CB

V0P 1W0

CB

V0R 1A0

CB

V0T 1L0

CB

V0T 1P0

CB

V0V 1A0

CB

V0V 1C0

CB

V0V 1E0

CB

V0V 1H0

CB

X0A 0A0

NU

X0A 0B0

NU

X0A 0C0

NU

X0A 0E0

NU

X0A 0G0

NU

X0A 0H0; X0A 1H0

NU

X0A 0J0

NU

X0A 0K0

NU

X0A 0L0

NU

X0A 0N0

NU

X0A 0R0

NU

X0A 0S0

NU

X0A 0V0

NU

X0A 0W0

NU

X0B 0C0

NU

X0B 0E0

NU

X0B 1B0

NU

X0B 1J0

NU

X0B 1K0

NU

X0B 2A0

NU

X0C 0A0

NU

X0C 0B0

NU

X0C 0C0

NU

X0C 0E0

NU

X0C 0G0

NU

X0C 0H0

NU

X0C 0J0

NU

X0E 0A0

TNO

X0E 0G0

TNO

X0E 0H0

TNO

X0E 0K0

TNO

X0E 0S0

TNO

X0E 0V0

TNO

X0E 0Z0

TNO

X0E 1A0

TNO

X0E 1C0

TNO

X0E 1L0

TNO

X0E 1N0

TNO

X0E 1P0

TNO

X0E 1R0

TNO

X0E 1W0

TNO

X0E 1Z0

TNO

Y0B 1N0

YK

 

Shipping

The shipping method will be determined by us based on the requirements of each order. Once your purchase is made, a tracking number will be sent to you to track your parcel.


Shipping and Delivery Times

Orders are shipped after payment has been received, a Fraud Security Check is completed, and the order is assembled. The shipping delays may vary.

The delivery time is calculated from the moment the carrier picks up the package. All packages are shipped from our facilities located in Quebec.

According to the recipient’s address, the usual delays are between 1 to 6 business days across the country. 

However, we cannot guarantee shipping times, as it can be affected by many factors.

Unclaimed Parcels

If a parcel is not claimed at the carrier’s collection point and must be returned to our facilities, a fee corresponding to 35% of the total of your purchases will be charged. We are not responsible for lost or stolen packages.


Damaged Parcels 

Upon DeliveryIf a package is damaged during shipping, please report it to us, by phone or email, within 24 hours of receiving your package. We will not be able to process your request after this time.